Shipping Policy

  1. Shipping Methods and Carriers: We offer various shipping methods such as standard shipping, express shipping, and overnight shipping. The specific carriers we utilize may include but are not limited to USPS, UPS, FedEx, or DHL.

  2. Shipping Destinations: We offer domestic shipping to the Continental U.S.

  3. Processing Time: Orders are typically processed within 4-7 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer.

  4. Shipping Costs: Shipping costs are calculated based on factors such as the shipping method selected, the weight and dimensions of the package, and the destination. Shipping charges will be displayed at checkout before you finalize your order. We may offer free shipping promotions for specific order values or limited-time offers.

  5. Delivery Time: Delivery times depend on the shipping method selected and the destination. Estimated delivery times will be provided during the checkout process, but please note that these are approximate and not guaranteed. Delays due to customs procedures, weather conditions, or other unforeseen circumstances may occur and are beyond our control.

  6. Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment on the carrier's website.

  7. Shipping Restrictions: Some items, such as specific types of body jewelry, may have shipping restrictions due to local regulations or safety concerns. We comply with all applicable laws and regulations regarding the shipment of restricted items. If an item is not eligible for shipping to your location, it will be indicated during the checkout process.

  8. Lost or Damaged Shipments: While we take precautions to ensure your order arrives safely, we cannot be held responsible for lost or damaged shipments once they are in the possession of the shipping carrier. If your package is lost or arrives damaged, please contact our customer service, and we will assist you in filing a claim with the carrier.

  9. Returns and Exchanges: For information on returns and exchanges, please refer to our separate Returns and Exchanges policy.

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